.page-faq {
  --faq-line: rgba(214, 168, 75, 0.22);
  --faq-line-soft: rgba(214, 168, 75, 0.11);
  --faq-card: rgba(242, 233, 216, 0.035);
  --faq-card-hover: rgba(122, 21, 36, 0.42);
  --faq-text: #E6DFD2;
  background: var(--ink);
  color: var(--paper);
  font-family: var(--font-sans);
  overflow-x: hidden;
  padding-bottom: 40px;
}

.page-faq .crumbs {
  padding: 18px 0 0;
}

.page-faq .crumbs-list {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-size: 13px;
  letter-spacing: 0.04em;
  color: var(--haze);
}

.page-faq .crumbs-link {
  color: var(--gold-light);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color 0.2s ease;
}

.page-faq .crumbs-link:hover,
.page-faq .crumbs-link:focus-visible {
  border-bottom-color: var(--gold);
}

.page-faq .crumbs-sep {
  color: rgba(214, 168, 75, 0.55);
}

.page-faq .crumbs-current {
  color: var(--haze);
}

/* 首屏 */
.page-faq .faq-hero {
  position: relative;
  padding: 26px 0 52px;
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: -10% -20% auto -20%;
  height: 130%;
  background:
    radial-gradient(70% 60% at 84% 4%, rgba(122, 21, 36, 0.75), transparent 62%),
    radial-gradient(50% 50% at 6% 92%, rgba(46, 139, 135, 0.18), transparent 70%),
    linear-gradient(168deg, rgba(90, 15, 26, 0.9) 0%, rgba(11, 11, 14, 0) 62%);
  clip-path: polygon(0 0, 100% 0, 100% 82%, 0 100%);
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  display: grid;
  gap: 28px;
}

.page-faq .eyebrow {
  margin: 0 0 12px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--gold-light);
}

.page-faq .eyebrow .mono {
  color: var(--cyan);
}

.page-faq h1 {
  margin: 0 0 18px;
  font-family: var(--font-serif);
  font-size: clamp(1.72rem, 6.4vw, 3.1rem);
  line-height: 1.24;
  font-weight: 700;
  letter-spacing: 0.01em;
  color: var(--paper);
  text-shadow: 0 2px 24px rgba(0, 0, 0, 0.45);
}

.page-faq h1::after {
  content: "";
  display: block;
  width: 76px;
  height: 3px;
  margin-top: 18px;
  background: linear-gradient(90deg, var(--gold), rgba(214, 168, 75, 0));
}

.page-faq .lede {
  margin: 0;
  max-width: 62ch;
  font-size: 1rem;
  line-height: 1.85;
  color: var(--faq-text);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

.page-faq .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px 22px;
  font-size: 0.94rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-decoration: none;
  border-radius: 2px;
  border: 1px solid transparent;
  transition: transform 0.2s ease, box-shadow 0.2s ease, background 0.2s ease;
}

.page-faq .btn--gold {
  background: linear-gradient(120deg, var(--gold) 0%, var(--gold-light) 100%);
  color: var(--paper-ink);
  box-shadow: 0 8px 22px rgba(214, 168, 75, 0.22);
}

.page-faq .btn--ghost {
  border-color: var(--faq-line);
  color: var(--gold-light);
  background: rgba(11, 11, 14, 0.35);
}

.page-faq .btn:hover {
  transform: translateY(-2px);
}

.page-faq .btn--ghost:hover {
  border-color: var(--gold);
  background: rgba(122, 21, 36, 0.4);
}

.page-faq .btn:focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
}

.page-faq .faq-hero__stamp {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 14px;
  margin: 26px 0 0;
  padding-top: 18px;
  border-top: 1px solid var(--faq-line-soft);
  font-size: 0.86rem;
  color: var(--haze);
}

.page-faq .seal {
  display: inline-block;
  padding: 3px 10px;
  font-family: var(--font-serif);
  font-size: 0.8rem;
  letter-spacing: 0.14em;
  color: var(--paper);
  background: var(--wine);
  border: 1px solid rgba(240, 211, 138, 0.42);
  border-radius: 2px;
}

.page-faq .mono {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-hero__stamp .mono {
  color: var(--ember);
  letter-spacing: 0.06em;
}

.page-faq .faq-hero__stamp-note {
  color: rgba(185, 178, 167, 0.86);
}

.page-faq .faq-hero__media {
  margin: 0;
  position: relative;
  border: 1px solid var(--faq-line);
  border-radius: 3px;
  background: linear-gradient(150deg, rgba(90, 15, 26, 0.55), rgba(11, 11, 14, 0.9));
  box-shadow: 10px 12px 0 rgba(90, 15, 26, 0.34);
  overflow: hidden;
}

.page-faq .faq-hero__media::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(200deg, rgba(85, 201, 214, 0.12), transparent 52%);
  pointer-events: none;
}

.page-faq .faq-hero__media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* 四宫格索引 */
.page-faq .section {
  padding: 46px 0;
}

.page-faq .section-head {
  max-width: 66ch;
  margin-bottom: 26px;
}

.page-faq .section-title {
  margin: 0 0 12px;
  font-family: var(--font-serif);
  font-size: clamp(1.32rem, 4.4vw, 1.92rem);
  line-height: 1.35;
  font-weight: 700;
  color: var(--paper);
}

.page-faq .faq-index {
  background:
    linear-gradient(180deg, rgba(11, 11, 14, 0) 0%, rgba(90, 15, 26, 0.24) 40%, rgba(11, 11, 14, 0) 100%);
  padding-top: 20px;
}

.page-faq .faq-quad {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  padding-bottom: 8px;
}

.page-faq .faq-quad__item {
  position: relative;
  display: block;
  padding: 18px 18px 20px 22px;
  text-decoration: none;
  color: inherit;
  background: var(--faq-card);
  border: 1px solid var(--faq-line-soft);
  border-left: 3px solid var(--gold);
  border-radius: 2px;
  transition: transform 0.22s ease, background 0.22s ease, border-color 0.22s ease, box-shadow 0.22s ease;
}

.page-faq .faq-quad__item:hover {
  transform: translateY(-4px);
  background: var(--faq-card-hover);
  border-left-color: var(--gold-light);
  box-shadow: 0 12px 26px rgba(0, 0, 0, 0.38);
}

.page-faq .faq-quad__item:focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
}

.page-faq .faq-quad__num {
  display: inline-block;
  margin-bottom: 10px;
  padding: 2px 8px;
  font-size: 0.72rem;
  letter-spacing: 0.16em;
  color: var(--ink);
  background: var(--gold-light);
  border-radius: 2px;
}

.page-faq .faq-quad__title {
  display: block;
  font-family: var(--font-serif);
  font-size: 1.08rem;
  font-weight: 700;
  line-height: 1.45;
  color: var(--gold-light);
  margin-bottom: 8px;
}

.page-faq .faq-quad__desc {
  display: block;
  font-size: 0.9rem;
  line-height: 1.72;
  color: var(--faq-text);
}

/* 正文与侧栏 */
.page-faq .faq-body {
  display: grid;
  grid-template-columns: 1fr;
  gap: 34px;
  padding: 10px 0 20px;
}

.page-faq .faq-main {
  min-width: 0;
}

.page-faq .faq-block {
  padding: 8px 0 30px;
  scroll-margin-top: 96px;
}

.page-faq .faq-block + .faq-block {
  border-top: 1px solid var(--faq-line-soft);
  padding-top: 34px;
}

.page-faq .faq-block__head {
  margin-bottom: 18px;
}

.page-faq .qa {
  border: 1px solid var(--faq-line-soft);
  border-radius: 2px;
  background: rgba(11, 11, 14, 0.5);
  margin-bottom: 10px;
  transition: border-color 0.2s ease, background 0.2s ease;
}

.page-faq .qa:hover {
  border-color: var(--faq-line);
}

.page-faq .qa[open] {
  border-color: rgba(214, 168, 75, 0.42);
  background: linear-gradient(140deg, rgba(90, 15, 26, 0.46), rgba(11, 11, 14, 0.75));
  box-shadow: inset 3px 0 0 var(--gold);
}

.page-faq .qa summary {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 15px 16px;
  cursor: pointer;
  list-style: none;
  font-size: 0.98rem;
  font-weight: 600;
  line-height: 1.6;
  color: var(--paper);
}

.page-faq .qa summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa summary::after {
  content: "+";
  margin-left: auto;
  flex: none;
  font-family: var(--font-mono);
  font-size: 1.1rem;
  font-weight: 400;
  color: var(--gold);
}

.page-faq .qa[open] summary::after {
  content: "–";
}

.page-faq .qa summary:focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
  border-radius: 2px;
}

.page-faq .qa__no {
  flex: none;
  font-size: 0.74rem;
  letter-spacing: 0.08em;
  color: var(--teal);
}

.page-faq .qa[open] .qa__no {
  color: var(--cyan);
}

.page-faq .qa__a {
  padding: 0 16px 16px 46px;
  font-size: 0.94rem;
  line-height: 1.85;
  color: var(--faq-text);
}

.page-faq .qa__a p {
  margin: 0 0 10px;
}

.page-faq .qa__a p:last-child {
  margin-bottom: 0;
}

.page-faq .qa__a a {
  color: var(--gold-light);
  text-decoration: none;
  border-bottom: 1px solid rgba(240, 211, 138, 0.45);
}

.page-faq .qa__a a:hover {
  border-bottom-color: var(--gold-light);
  color: var(--paper);
}

/* 侧栏 */
.page-faq .faq-aside {
  min-width: 0;
}

.page-faq .paper-panel {
  padding: 22px 20px;
  background: var(--paper);
  color: var(--paper-ink);
  border: 1px solid rgba(214, 168, 75, 0.5);
  border-radius: 2px;
  box-shadow: 7px 8px 0 rgba(122, 21, 36, 0.55);
}

.page-faq .faq-aside__title {
  margin: 0 0 16px;
  font-family: var(--font-serif);
  font-size: 1.1rem;
  font-weight: 700;
  line-height: 1.45;
  color: var(--wine);
}

.page-faq .faq-aside__check {
  margin: 0 0 16px;
  padding: 0;
  list-style: none;
}

.page-faq .faq-aside__check li {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 9px 0;
  font-size: 0.92rem;
  line-height: 1.6;
  border-bottom: 1px dashed rgba(122, 21, 36, 0.24);
}

.page-faq .faq-aside__check li:last-child {
  border-bottom: 0;
}

.page-faq .faq-aside__check .mono {
  flex: none;
  font-size: 0.72rem;
  letter-spacing: 0.1em;
  color: var(--wine);
  opacity: 0.72;
}

.page-faq .faq-aside__note {
  margin: 0 0 16px;
  font-size: 0.85rem;
  line-height: 1.75;
  color: rgba(42, 10, 16, 0.78);
}

.page-faq .faq-aside__cta {
  display: flex;
  width: 100%;
  border-color: rgba(122, 21, 36, 0.55);
  color: var(--wine);
  background: transparent;
}

.page-faq .faq-aside__cta:hover {
  background: var(--wine);
  color: var(--paper);
  border-color: var(--wine);
}

.page-faq .faq-aside__links {
  margin-top: 18px;
  padding: 18px 18px 20px;
  border: 1px solid var(--faq-line-soft);
  border-radius: 2px;
  background: rgba(242, 233, 216, 0.028);
}

.page-faq .faq-aside__links-title {
  margin: 0 0 12px;
  font-family: var(--font-mono);
  font-size: 0.72rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--gold-light);
}

.page-faq .faq-aside__links a {
  display: block;
  padding: 7px 0;
  font-size: 0.9rem;
  color: var(--faq-text);
  text-decoration: none;
  border-bottom: 1px solid rgba(214, 168, 75, 0.1);
  transition: color 0.18s ease, padding-left 0.18s ease;
}

.page-faq .faq-aside__links a:last-child {
  border-bottom: 0;
}

.page-faq .faq-aside__links a:hover {
  color: var(--gold-light);
  padding-left: 6px;
}

.page-faq .faq-aside__links a:focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
}

/* 客服准备 */
.page-faq .faq-prep {
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
}

.page-faq .faq-prep__list {
  margin: 0 0 18px;
  padding: 0;
  list-style: none;
  counter-reset: prep;
}

.page-faq .faq-prep__list li {
  position: relative;
  padding: 12px 0 12px 34px;
  font-size: 0.94rem;
  line-height: 1.8;
  color: var(--faq-text);
  border-bottom: 1px dashed var(--faq-line-soft);
  counter-increment: prep;
}

.page-faq .faq-prep__list li::before {
  content: counter(prep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 13px;
  font-family: var(--font-mono);
  font-size: 0.76rem;
  color: var(--teal);
}

.page-faq .faq-prep__list strong {
  color: var(--gold-light);
  font-weight: 600;
}

.page-faq .faq-prep__mail {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin: 0 0 14px;
  padding: 12px 14px;
  background: rgba(90, 15, 26, 0.4);
  border: 1px solid var(--faq-line);
  border-radius: 2px;
}

.page-faq .tag {
  display: inline-block;
  padding: 3px 9px;
  font-size: 0.72rem;
  letter-spacing: 0.1em;
}

.page-faq .tag--mono {
  font-family: var(--font-mono);
  color: var(--ink);
  background: var(--cyan);
  border-radius: 2px;
}

.page-faq .faq-prep__addr {
  font-size: 0.9rem;
  color: var(--gold-light);
  letter-spacing: 0.02em;
  word-break: break-all;
}

.page-faq .faq-prep__link {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.8;
  color: rgba(185, 178, 167, 0.92);
}

.page-faq .faq-prep__link a {
  color: var(--gold-light);
  text-decoration: none;
  border-bottom: 1px solid rgba(240, 211, 138, 0.42);
}

.page-faq .faq-prep__media {
  margin: 0;
  border: 1px solid var(--faq-line-soft);
  border-radius: 3px;
  overflow: hidden;
  background: linear-gradient(160deg, rgba(46, 139, 135, 0.16), rgba(11, 11, 14, 0.85));
}

.page-faq .faq-prep__media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* 自助排查 */
.page-faq .faq-scan {
  background:
    linear-gradient(180deg, rgba(11, 11, 14, 0) 0%, rgba(46, 139, 135, 0.13) 55%, rgba(11, 11, 14, 0.9) 100%);
}

.page-faq .faq-scan__list {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-scan__item {
  display: flex;
  gap: 14px;
  padding: 18px 18px 20px;
  background: rgba(11, 11, 14, 0.52);
  border: 1px solid var(--faq-line-soft);
  border-top: 2px solid var(--teal);
  border-radius: 2px;
  transition: border-top-color 0.2s ease, background 0.2s ease;
}

.page-faq .faq-scan__item:hover {
  border-top-color: var(--cyan);
  background: rgba(46, 139, 135, 0.14);
}

.page-faq .faq-scan__icon {
  flex: none;
  margin-top: 2px;
  color: var(--cyan);
}

.page-faq .faq-scan__item h3 {
  margin: 0 0 8px;
  font-size: 1rem;
  font-weight: 700;
  letter-spacing: 0.01em;
  color: var(--gold-light);
}

.page-faq .faq-scan__item p {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.78;
  color: var(--faq-text);
}

@media (min-width: 700px) {
  .page-faq .faq-quad {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 16px;
    padding-bottom: 26px;
  }

  .page-faq .faq-quad__item:nth-child(2) {
    transform: translateY(18px);
  }

  .page-faq .faq-quad__item:nth-child(3) {
    transform: translateY(-8px);
  }

  .page-faq .faq-quad__item:nth-child(2):hover,
  .page-faq .faq-quad__item:nth-child(3):hover {
    transform: translateY(10px);
  }

  .page-faq .faq-quad__item:nth-child(3):hover {
    transform: translateY(-16px);
  }

  .page-faq .faq-scan__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    padding: 40px 0 74px;
  }

  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 1.12fr) minmax(0, 0.88fr);
    align-items: center;
    gap: 46px;
  }

  .page-faq .faq-hero__media {
    transform: translateY(6px);
  }

  .page-faq .section {
    padding: 62px 0;
  }

  .page-faq .faq-body {
    grid-template-columns: minmax(0, 1fr) 306px;
    gap: 48px;
    padding: 24px 0 40px;
  }

  .page-faq .faq-aside__panel {
    position: sticky;
    top: 96px;
  }

  .page-faq .faq-prep {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    align-items: start;
    gap: 30px;
  }

  .page-faq .qa__a {
    padding-left: 58px;
    padding-right: 26px;
  }

  .page-faq .qa summary {
    padding: 17px 22px;
    font-size: 1.02rem;
  }
}